Calgary, Alberta — serving small businesses across Canada
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Business automation

Follow-up that happens without you

Most small businesses don’t lose leads to competitors — they lose them to slow follow-up. We connect your forms, phone, CRM, calendar and email so every enquiry gets a fast reply and nothing falls through the cracks.

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In short

Business automation connects the tools you already use — website forms, phone, CRM, calendar and email — so leads get an instant response, appointments get reminders and follow-ups go out on time. ReformedTech.ca sets it up for Canadian small businesses without changing how your team works.

Sound familiar?

The problems we fix

Missed calls go to the next company

You’re on a job, with a patient or driving. The caller doesn’t wait — they call someone else.

Leads sit in an inbox

Form submissions land in an email nobody checks until evening, and the moment has passed.

Copy-and-paste admin

Your team re-types the same details into a CRM, a calendar and a spreadsheet.

No-shows and forgotten follow-ups

Without reminders and follow-up, appointments slip and quotes go cold.

Automation

What’s included

  • Missed-call text-backAny call you can’t take gets an automatic text within about a minute, so the customer replies instead of moving on.
  • Instant lead responseEvery form submission gets an immediate, personal-sounding reply and lands in your CRM.
  • Lead routingEnquiries go to the right person by service, location or urgency, with instant notifications.
  • Booking remindersConfirmation, reminder and reschedule messages that cut no-shows.
  • Review requestsA timed request after every completed job or appointment, feeding your Google reviews.
  • Simple dashboardsOne view of leads, response times and bookings, so you can see what’s working.

Fix the leak before you spend on ads

Here’s the arithmetic most businesses never do out loud: if you miss a handful of calls a week and each job is worth hundreds or thousands of dollars, those missed calls are the most expensive thing in your business. They’re also the easiest thing to fix.

That’s why we usually start with response speed — missed-call text-back and instant form replies — before anything else. Spending on advertising while you’re dropping enquiries is paying to fill a bucket with a hole in it.

Practical, not complicated

Automation should make your week simpler, not add another system to learn. We map how leads currently arrive and get handled, find the gaps, and connect only what’s needed. Your team keeps working the way they do now — the follow-up just happens on time.

Who it’s for

  • Trades and home services that miss calls on the job
  • Clinics managing bookings, reminders and cancellations
  • Service businesses with slow quote follow-up
  • Small teams doing repetitive admin

Terms

Setup is quoted as a fixed project; ongoing support is month-to-month.

Results

Recent client work

All projects

Pricing

Automation is included in the Dominate marketing plan and the Growth Agent AI plan, or quoted as a standalone project.

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FAQ

Common questions

How fast can the missed-call text-back be running?

Usually within a week. It’s often the first thing we set up for trades and clinics because it pays for itself fastest.

Do I need to change my CRM or booking system?

No. We connect the tools you already use wherever possible. If something can’t be connected reliably, we’ll recommend the simplest alternative.

Is automated messaging allowed under CASL?

Replies to someone who has contacted you are generally fine, but marketing messages need consent. We set up consent tracking and unsubscribe options so your automations stay CASL-compliant.

What tools can you connect?

Common ones include HubSpot, Google Workspace, Microsoft 365, Calendly, Jobber, Housecall Pro, practice-management software, Twilio for SMS, and Zapier or Make for the connections in between.

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