FAQ

Frequently asked questions

Straight answers about websites, search, AI and how we work. Can’t find yours? Ask us — you’ll hear back within one business day.

General

What is ReformedTech.ca and who do you help?

ReformedTech.ca is a Calgary-based digital agency founded by Kazi Hasnain. We help small businesses and startups across Canada with website design and development, SEO, AEO and GEO, local marketing, AI chatbots and agents, automation, social media and content marketing.

What areas do you serve?

We’re based in Calgary and work with businesses across Alberta — including Airdrie, Cochrane, Okotoks and Chestermere — as well as British Columbia, where the business started in Kamloops in 2024, and the rest of Canada. Most work happens remotely, and we’re happy to meet in person around Calgary.

Why choose ReformedTech.ca?

You work directly with the founder, you get a fixed quote before work starts, and we report on what matters — calls, bookings and enquiries, not just rankings. We explain things in plain language and recommend only the services that solve your problem.

Website design & development

What does your website service include?

Strategy, copywriting, mobile-first design, development, on-page SEO, schema markup, analytics and launch. We build on WordPress, Shopify or modern static frameworks depending on what suits your business — and every site is designed to turn visitors into calls, bookings or enquiries.

How long does it take to build a website?

Most small business websites launch in 4 to 8 weeks. Larger sites with e-commerce, custom features or integrations usually take 8 to 12 weeks. You’ll get a clear timeline at the start, and the biggest factor is how quickly content and feedback come back.

Are your websites mobile-friendly and SEO-ready?

Yes. Every site is fully responsive and structured for search from day one: fast page speed, proper heading structure, schema markup, meta tags and clean URLs — the foundations for ranking on Google and appearing in AI-generated answers.

Can you improve my existing website instead of rebuilding it?

Often, yes. We offer audits, redesigns and performance improvements. We’ll review your current site and recommend the most cost-effective path — and if a rebuild would be cheaper long-term, we’ll explain why. Request a free website review.

SEO, AEO & local marketing

What is SEO and why does my business need it?

SEO (search engine optimisation) improves your website so it ranks higher in Google. For a local business, that means more people nearby find you when they search for what you offer — without paying for every click.

What is AEO, and how is it different from GEO?

AEO (answer engine optimisation) structures your content so tools like Google AI Overviews, ChatGPT and Perplexity can quote it directly. GEO (generative engine optimisation) focuses on getting your business recommended when people ask AI assistants for suggestions. Both build on good SEO. Read AEO vs SEO for the details.

How long does SEO take to work?

Most businesses see measurable improvements within 3 to 6 months. Local results — especially for less competitive searches — can come sooner. SEO compounds over time, which is why it’s one of the best long-term channels for small businesses.

Do you offer local SEO and Google Business Profile management?

Yes. Our local marketing service covers Google Business Profile optimisation, review generation, local citations and location pages — everything that helps you show up in the map pack when nearby customers search.

AI chatbots, agents & automation

What can an AI chatbot do for a small business?

An AI chatbot answers customer questions on your website around the clock, qualifies leads, books appointments and hands serious enquiries to you. It cuts down on repetitive questions and keeps you responsive outside business hours. Learn more.

What’s the difference between an AI chatbot and an AI agent?

A chatbot mainly handles conversations. An AI agent can take action across several steps — updating your CRM, sending follow-up emails, routing enquiries or pulling data from different systems — based on rules you set.

What platforms can a chatbot connect to?

Your website (WordPress, Shopify or custom), Facebook Messenger, Instagram, WhatsApp and popular CRM and booking tools. We handle the technical setup.

Is my customers’ data safe?

We design chatbots and automations with Canadian privacy law (PIPEDA) in mind: collecting only what’s needed, using accounts you own, and limiting who has access. See our Privacy Policy.

Pricing & process

How much do your services cost?

Websites start at $699 for a 5-page starter site, $2,500 for our most popular Growth build and $5,500+ for larger projects. Monthly marketing plans start at $999/month, and AI chatbots at $299/month plus setup. See pricing for what each plan includes.

How does the process work?

Six steps: discovery, strategy (with a fixed quote), design, development, launch and ongoing growth. You’ll know what’s happening at each stage and why.

Do you offer ongoing support?

Yes. Many clients continue on a monthly plan for website care, SEO, content or chatbot updates. We aim to be a long-term partner, not a one-off vendor.

How do I get started?

Book a free strategy call, send us a message or email kazi@reformedtech.ca. We reply within one business day.

Still have questions?

Book a free 30-minute call and ask us anything — about your website, search visibility or where AI could actually help.